The Mission & The Role
Responsible for responding to scheduled and emergency field repair of Atlas Copco equipment. Excellent troubleshooting, repair, communication, interactive, computer and product skill sets will be required to help resolve tooling or production issues.
§ Troubleshoot and repair field problems.
§ Generate detailed Field Service Report for customer and update Field Service database.
§ Inspect warranty claims from Customers.
§ Train customers in the correct operation of Atlas Copco equipment.
§ Must be able to lift and carry up to 40 pounds.
§ Flexible work hours are a requirement.
§ Will require 25% travel locally, 60% travel nationally.
§ Ability to maintain focus and work to the job is complete.
§ Ability to perform preventive maintenance and repairs on customer site.
§ Some weekends and OT will be required.
Skills and Experience
Experience servicing Atlas Copco fastening equipment, high volume automotive production, torque theory and fastening knowledge are required. Minimum 5 years’ experience working on pneumatic and DC power tooling in a production environment.
A Top Flight independent self-starter with excellent writing and people skills. Ability to perform troubleshooting procedures under pressure.
Are we a Good Fit?
Need to be a Team player able to work across departments and share information. Have a good attitude and be able to handle tense situations when customer machines are down.
Choose Atlas Copco
Fast paced, very dynamic position will take you into large machinery and automotive plants.
Atlas Copco is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, and gender identity.